Frequently Asked Questions
Yes, absolutely. All our photos represent real, original Apple accessories — exactly what you’ll receive.
We only sell authentic, brand-new products, so what you see on our website is precisely what you get — no copies, no imitations.
Your sales receipt is automatically sent to your email after checkout.
You can also find it anytime by logging into your iPhone Base account under “My Orders.”
To return an item, simply contact us on WhatsApp within 7 days of receiving your order.
We’ll schedule a pickup, and once the item is checked, a cash refund or exchange will be arranged.
Yes! We restock our most popular original Apple accessories regularly.
If an item is out of stock, message us on WhatsApp and we’ll notify you once it’s available again.
We currently ship all orders within Lebanon only.
Delivery is available to all regions, including Beirut, Mount Lebanon, Tripoli, Bekaa, and the South — straight to your doorstep.
